Shipping policy

SHIPPING & FULFILLMENT POLICY

Last Updated: September 4, 2026

This Shipping & Fulfillment Policy applies to physical products purchased through this online store.

Because many of our products are made to order and fulfilled by third-party manufacturers, printers, and fulfillment providers, production and shipping times may vary by product.

THIRD-PARTY FULFILLMENT

Products may be manufactured, printed, packaged, and shipped by independent third-party fulfillment providers.

Different products may be produced at different facilities. As a result, items purchased in the same order may arrive in separate packages and on different dates.

Separate shipments from the same order do not mean that the order is incomplete.

We may change manufacturers, printers, fulfillment providers, or shipping carriers without prior notice.

PRODUCTION TIMES

Many products are made only after an order is placed.

Any production or fulfillment timeframe shown on the Store is an estimate only unless expressly stated otherwise in writing.

Production times may vary because of:

Product type;
Order volume;
Product availability;
Supplier or manufacturer delays;
Holidays;
Production interruptions; or
Other circumstances outside our reasonable control.

SHIPPING AND DELIVERY ESTIMATES

Shipping and delivery dates are estimates and are not guaranteed unless we expressly state otherwise in writing.

Customers should allow sufficient time when ordering products for birthdays, holidays, travel, events, gifts, or other date-sensitive purposes.

A product arriving later than a customer's preferred date does not, by itself, create a right to cancellation, refund, or replacement.

MULTIPLE SHIPMENTS

If an order contains more than one product, the products may ship separately.

Customers may receive more than one tracking number and more than one delivery.

There is no additional refund or compensation simply because items from the same order arrive separately.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting an order.

We are not responsible for orders that are delayed, lost, returned, misdelivered, or undeliverable because a customer supplied an incorrect or incomplete address.

If an order must be reproduced or reshipped because of an incorrect address provided by the customer, the customer may be responsible for additional production and shipping charges.

ADDRESS CHANGES

Orders may enter production shortly after they are submitted.

We cannot guarantee that a shipping address can be changed after an order is placed.

If you discover an error, contact us as soon as possible. A request to change an address does not guarantee that the change can be completed.

SHIPPING CARRIERS

Shipping carriers are selected based on the product, destination, fulfillment provider, availability, and other operational factors.

We do not guarantee the use of any specific shipping carrier unless expressly stated.

CARRIER DELAYS

Once a package has been transferred to a shipping carrier, delivery is subject to the carrier's operations.

To the fullest extent permitted by applicable law, we are not responsible for delays caused by:

Postal or shipping carriers;
Weather;
Natural disasters;
Labor disruptions;
Transportation interruptions;
Government action;
Customs processing;
Peak holiday volume;
Incorrect or incomplete addresses; or
Other circumstances outside our reasonable control.

TRACKING INFORMATION

Tracking information may be provided when available.

Tracking information is generated and updated by the applicable carrier or fulfillment provider. We do not control the timing or accuracy of carrier tracking updates.

PACKAGES MARKED DELIVERED

If carrier tracking shows that a package was delivered to the address provided with the order, that tracking information may be treated as evidence of delivery.

To the fullest extent permitted by applicable law, we are not responsible for theft, loss, or disappearance occurring after confirmed delivery.

Customers experiencing suspected theft or misdelivery should promptly contact the carrier and, where appropriate, local authorities.

LOST OR MISSING PACKAGES

If a package appears to be lost in transit, customers should contact us so that the shipment can be reviewed.

The availability of a replacement, refund, or other remedy will depend on the circumstances, tracking information, carrier findings, fulfillment-provider policies, and applicable law.

Submitting a lost-package claim does not automatically guarantee a refund.

RETURNED OR UNCLAIMED PACKAGES

If a package is returned because of:

An incorrect or incomplete address;
Failure to claim or collect the package;
Refusal of delivery;
Repeated unsuccessful delivery attempts; or
Another circumstance attributable to the customer,

we do not guarantee a refund.

Additional production or shipping charges may be required before an order is reshipped.

INTERNATIONAL SHIPPING

Where international shipping is offered, customers are responsible for complying with the laws and import requirements of the destination country.

Customers may also be responsible for:

Customs duties;
Import taxes;
Brokerage charges;
Handling fees; and
Other governmental or carrier-imposed charges.

Unless expressly stated otherwise at checkout, these charges are not included in the purchase price or shipping charge.

We are not responsible for customs delays or fees imposed by government authorities or carriers.

SHIPPING FEES

Shipping charges are generally nonrefundable once an order has been shipped, except where required by law or where we expressly determine otherwise.

If additional shipping or production costs result from customer error, those additional charges may be the customer's responsibility.

DAMAGED OR INCORRECT ITEMS

Claims involving damaged, defective, materially misprinted, or incorrect items are governed by our Return & Refund Policy.

FORCE MAJEURE

We are not responsible for shipping or fulfillment delays caused by events beyond our reasonable control, including severe weather, natural disasters, war, civil unrest, governmental action, public emergencies, labor disruptions, transportation failures, supplier interruptions, or similar events.